All orders are sent out within 1-3 business days (unless otherwise notified) using standard or express post Australia wide and regular post worldwide. Products come packaged in either a minc drawstring bag or minc cardboard gift box. Any enquiries or urgent orders please email


  • If you find your purchase is not suitable we will issue you with a store credit once your item have been returned and processed. Earrings are non returnable due to hygiene reasons. Please note that Minc Collections does not offer refunds for change of mind and shipping costs are at the customers expense. 
  • Sorry no returns on sale items
  • Please email to organise a return or for any return enquiries. Items must be returned within 30 days of the purchase date (address issued upon request). Returns must be sent back in original condition (unworn) including all tags and packaging. 
  • Minc Collections will happily exchange, repair or refund any damaged/faulty item.